Employment Verification
Employment and income verification may be required when applying for a mortgage or loan, leasing an apartment, obtaining reference checks, establishing credit, or other instances where proof of employment or income is needed.
Verification Process
There are three ways employment information can be verified:
- Automated System
- Telephone Verification
- Written Verification
1 - Automated System
Third party organizations that need to verify the employment of a former Emory University employee are required to use The Work Number, an automated external employment verification service.
Current Emory employees are also strongly encouraged to use this convenient, secure and automated service.
How it works
No written authorization is required for this process. Third party verifiers need to visit The Work Number website or call one of the numbers below to verify employee information:
| Verification Type | Information to Provide | Telephone Number |
|---|---|---|
| Employment | Emory University Employee's Social Security Number | 800-367-5690 800-424-0253 (TTY) |
| Income (includes employment) | Emory University Employee's Social Security Number Salary Key* (provided by employee) | 800-367-5690 800-424-0253 (TTY) |
| Social Services (includes employment and income) | Emory University Employee's Social Security Number | Registered Users: 800-424-0253 (TTY) |
* A Salary Key is a personal code that can be entered to receive salary information. This allows the employee/former employee to have control over third party access to salary information. Employees/former employees can call 800-367-2884, or refer to the Guide to Using The Work Number to obtain a Salary Key.
How to request automated verification for yourself
Employees and former employees can use the automated process to receive verification information for themselves.
- Go to The Work Number website
- Click I’m an Employee
- Click Enter Site
- Click Get Your Employment Data Report
- Click Employment Data Report Request Form
- Print the form and fill in the requested information
- Mail or fax the form using the contact information on the form
2 -Telephone Verification
A third party verifying organization can call the HR Data Services Department at 404-727-6066 to verify information about an employee. Only the following information is verified:
- Employee name
- Dates of employment
- Current or last position held
- Salary
Written authorization is not required.
3 - Written Verification
If the automated system or telephone verification methods do not provide you with the information you need, on a case-by-case basis, current employees may submit an Employment Verification Authorization Form to the HR Data Services Department for completion.
Another option is to have the third party verifier fax their request form to HR Data Services at 404-727-4008. This request must include an employee signature authorizing release of information. For faxed requests, please allow sufficient time for processing.
Information provided
The following information is released in writing only if authorized by a current employee:
| Employment Reference Inquiries: | Lending Institution Inquires: |
|---|---|
| Employment Dates | Employment Dates |
| Current or last position held | Current or last position held |
| Current or last status held (regular full-time, temporary part-time) | Base hourly or monthly rate of pay |
| Average number of hours worked per week | Average number of hours worked per week |
| Current or last rate of pay | Year-to-date gross earnings |
| Prior calendar year gross earnings |
4 - Public Service Loan Forgiveness (PSLF) Form
The Data Services department completes the PSLF Form for current and former employees of Emory University only.
**Current and former employees of Emory Healthcare employees should contact ehc.hr.pslf@emoryhealthcare.org for assistance.Paper PSLF Form Completion
Current/former employee of Emory University sends page 1 (completed & signed) and page 2 to Data Services, HR-EU_DATASERVICES@EMORY.EDU
**An unsigned page 1 will be returned to the current/former employee for signature.
Data Services will complete page 2 per the current/former employee’s information on record. The completed PSLF form will be returned to the current/former employee.
PSLF Form DocuSign Request
A DocuSign request for a current/former employee of Emory University is to be sent to Data Services, HR-EU_DATASERVICES@EMORY.EDU
Data Services will review and sign page 2 per the current/former employee’s information on record.
Forms requiring corrections will be declined. Data Services will notify the current/former employee providing the reason for declining to sign and requesting a corrected form be re-submitted to Data Services.
Employees are responsible for authorizing the release of their information to verifying organizations.
All requests for information about current or past employees are provided by HR Data Services or its authorized agents, such as The Work Number.
Campus Departments are not authorized to release any employee information to individuals or agencies outside of Emory. Employees are also prohibited from releasing employment or income verification information. This policy is designed to protect Emory University and employees from any potential liability. Employment Verifications are the responsibility of HR Data Services and/or our authorized, secure, preferred vendor for automation of these services, The Work Number.
It is Emory's policy to protect the confidentiality of information concerning current and past employees and to release only designated types of information under limited circumstances.