ID Cards

id cards


After you make your benefit elections using Self-Service, the Benefits Department will submit your elections to the benefit providers (vendors). The vendors will then mail your ID cards to the mailing address Emory has on file for you. You should receive most of your ID cards within 7-10 business days from the date that the vendors receive your information. 

If necessary, you can print a temporary ID card through Aetna Navigator located on until your permanent card is received.

If you enrolled in the Flexible Spending Program (FSA), your Aetna/PayFlex card will be sent to you within 30-45 days of making an election.